PRIVACY GUARANTEES

Privacy Policy

1. Our Commitment

At A2A Autonity, we prioritize the privacy and security of our customers' data. This policy explains what personal details we collect when you submit product inquiries, request accessories consultation, or book bumper guard installation services at our showroom, and how we protect that information.

2. Information We Collect

When you contact us or interact with our platform, we may collect:

  • Personal Details: Full Name, email address, and phone number.
  • Vehicle Specifications: Model, make, trim, and accessory styling interests.
  • Interaction Logs: Form transmissions, consultation requests, and service schedules.

3. How We Use Your Data

Your details are primarily used to fulfill your specific accessory fitment bookings, answer pricing queries, and provide product support. In addition, by accepting our platform terms, we collect and use your phone number for specific communications:

  • Transactional Alerts: Confirmations, appointment reminders, and fitment completion updates.
  • Platform Updates: IVR (Interactive Voice Response) notifications and RCS (Rich Communication Services) messages regarding active schedules or billing.
  • Promotional Broadcasts: Special offers on bumper guards, new arrivals in door edge protectors, and discount campaigns.

Communication Consent Policy

By accepting the Terms and Conditions of our platform, you expressly consent to our collection and use of your personal data, specifically your phone number, for the purpose of contacting you through phone calls, IVR and RCS messaging. These calls and messages may be made to remind you of any relevant updates, activities, or information regarding your account, as well as to inform you about new offers, promotions, or updates related to our platform and services. You acknowledge and agree that we may use your phone number to provide these communications and understand that this is a necessary part of your engagement with our platform. You may opt out of receiving such communications at any time by contacting our support team or following the opt-out instructions provided in any communication. However, opting out of promotional calls will not affect non-promotional or service-related communications that are essential to your use of the platform.

You can opt out of promotional communications at any time. Opting out of promotional messages will not restrict non-promotional messages essential to your scheduled services.

4. Data Security

We deploy robust electronic security checks to protect your data from unauthorized access, modification, or exposure. Your contact numbers and details are never sold to external third-party marketing companies.

5. Cookie Technologies

Our platform uses minor cookies to track page navigation states, slide progress on carousels, and visual theme displays, ensuring a smooth, premium loading speed and experience.

6. User Choices & Rights

You have the right to request deletion of your contact parameters from our active database. To modify your phone settings, revoke communication permissions, or completely clean your profile, reach out to our team at a2aautonity@gmail.com.

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